NELA 2016 Annual Conference

16th to 18th October, 2016


16th to 18th October, 2016 07:00 am - 09:00 pm


DoubleTree by Hilton
50 Ferncroft Rd, Danvers, MA 01923

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October 17, 2016, 9:00 am

Outcome Measurement Made Easy: A Free Toolkit for Public Libraries


The Public Library Association’s Project Outcome is a free online outcome measurement toolkit that provides libraries with patron-facing surveys, tools for collecting and analyzing data, and practical guidance on using the results to take action. PLA staff will discuss how libraries can easily measure outcomes for their programs and services and share how its participant libraries have used Project Outcome to better capture their community impact.

Hall: North Shore B B120 Track: Administration and Management Type: Administration and Management